Workers abused every day by customers because Government is failing to take issue seriously, industry boss warns after Marks and Spencer leads condemnation over recent shop riots ⊖⊖
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Customer Service
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11 days ago
Jo Causon, chief executive of the Institute of Customer Service, said workers are being abused daily, with not enough done to protect them. It follows shocking scenes of mob behaviour in Clapham thi…
7 months ago
Assaults on public-facing workers should be specific offence, bosses say ○
The Institute of Customer Service says many are considering leaving their jobs as a result of abuse.
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