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CASE
since
auto-detected in 30 stories
19 days ago
An engineer came to set up Sky in our new home, but found that there was no signal. We explained this to Sky in calls, emails and online chats, but it has not cancelled our account.
27 days ago
My £200 KitchenAid kettle broke - first it was replaced in WRONG colour, now firm won't pick up the phone: CRANE ON THE CASE ⊖⊖
It has now been three months since the lid of the old kettle broke, and KitchenAid has still not sent me the correct new one.
34 days ago
I've been waiting for Emirates to refund me £1,081 for a flight since March 2020 lockdown: CRANE ON THE CASE ○
I am a retired expat living in Thailand. In early 2020, I booked return flights back to London to visit my elderly parents in April 2020. They never took off.
55 days ago
Our flights were cancelled because of Iran conflict but travel agent Opodo won't refund our £2,675: CRANE ON THE CASE ⊖⊖
found
a story from The Daily Mail 💩 › The Daily Mail
My husband and I booked flights to Islamabad to deal with some family matters, after our son sadly died aged 33. However, this was disrupted by the Iran conflict.
62 days ago
Octopus is forcing me to have a smart meter but won't put it on 'dumb' mode: CRANE ON THE CASE ⊕
Last year, I was told by my energy supplier Octopus that I need to get a smart meter, as my existing meter is too old.
76 days ago
Severn Trent put us on a water meter without our knowledge and we DON'T want one: CRANE ON THE CASE ○
I am a keen gardener, and water my garden a lot in the hot summers we are now experiencing. We don't want to be worrying about how much we use.
4 months ago
Selfridges refused to let me return £263 designer jacket as it had my HAIR on it: CRANE ON THE CASE ⊖
I obviously can't rule out a stray hair finding its way on to the coat, but the accusation that it had 'hair all over' is totally false.
Has my mortgage lender Chelsea Building Society lost the deeds to my house? CRANE ON THE CASE ⊖
found
a story from The Daily Mail 💩 › The Daily Mail
The Chelsea never sent me back the title deeds, which I understand is standard practice when a mortgage is paid off. Have they been lost or destroyed?
5 months ago
Fraudsters took out TEN phone contracts in my name... and O2 wants me to pay for them: CRANE ON THE CASE ⊖
Earlier this year I was shocked to get a message from my phone network, O2. It said six new direct debits had been set up, totalling £150 per month.
I paid a deposit for a 23-person holiday in 2020 but the firm went bust... I STILL haven't had my money back: CRANE ON THE CASE ⊕
In June 2020 I booked a big trip to Tenerife via Alpha Holidays. The company collapsed, and now I've been chasing for four years to get my deposit back.