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CASE

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auto-detected in 24 stories

23 days ago

I obviously can't rule out a stray hair finding its way on to the coat, but the accusation that it had 'hair all over' is totally false.

44 days ago

The Chelsea never sent me back the title deeds, which I understand is standard practice when a mortgage is paid off. Have they been lost or destroyed?

72 days ago

Earlier this year I was shocked to get a message from my phone network, O2. It said six new direct debits had been set up, totalling £150 per month.

79 days ago

In June 2020 I booked a big trip to Tenerife via Alpha Holidays. The company collapsed, and now I've been chasing for four years to get my deposit back.

86 days ago

When a parcel I sent to my mum didn't arrive, I contacted Evri. It told me my daughter's baby things had been damaged and would be disposed of.

3 months ago

Four days into the holiday, I received an email out of the blue from Love Holidays with an offer to extend the trip. I thought I had declined, but our flight home was cancelled.

4 months ago

I only met him a few times, have no contact details for him and don't even know if he is alive or dead. What can I do?

5 months ago

I always paid what was asked of me, and submitted a final meter reading when I moved out of the shop - but now it is threatening debt collectors.
I recently deposited £1,100 in the cash machine at my local Santander branch, but then a message popped up saying 'a hardware error has occurred'.
We went into three Lloyds branches on a recent trip back to Britain, but the staff had no idea how we should go about getting my daughter's money.

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