The hill I will die on: Enough of the ‘Hey you!’ faux-friend nonsense. You’re a business, not my mate | Max Fletcher ○
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a story from The Guardian ⚠️ › International
No, your communications don’t make me feel valued as an individual. A ‘Dear’ or ‘Sir’ wouldn’t hurt once in a while
How do you feel when big corporations address you directly? (In other words, when th…